Employee Spotlight: Chantelle Cartwright
This week, I sat down with Chantelle Cartwright, our Sales Advisor so you can get to know her as she is the person you are most likely to speak to when calling to make an enquiry.
Chantelle has worked for the company for 9 years and she works directly with our customers in the education sector including schools, colleges, universities, nurseries and pre-schools. Here’s what she had to say about her time here so far at Able Canopies:
“I have been working directly with schools for over 9 years, helping them to achieve the perfect solution for the area/s they are wishing to cover with school canopies. I speak to Site Managers, Facilities Managers, School Business Managers and Head Teachers to establish their needs. I then book in the free site surveys and once they have been completed, I liaise with the surveyor and the pricing and design teams to arrange for estimates, quotations, and super imposed images to be completed, whilst keeping in contact with the customer, offering a complete customer experience.
To motivate myself, I set myself daily tasks and reminders. I work very closely with all team members, and we all have the same goal which is to provide excellent service to our customers and providing high quality commercial canopies and shelters and value for money.
Which brings me to the thing I love the most about working at Able Canopies which is that we are a real family. Everyone in the company has been with Able Canopies for many years, and everyone has a huge wealth of knowledge. If one of us doesn’t know something, then another one of us will. Everyone here is friendly and we all work as a team.
We are a very close-knit social group and often go out to celebrate key events such as service anniversaries and work-related achievements. We also often get involved with charitable events such as The Moonwalk, 100 day skip challenge for Cancer Research and the Midnight Walk for St Elizabeth Hospice which we all completed in our fluorescent tutus in 2018 for our late colleague Martin Ainsley.
My favourite part of the job has to be that no two days or enquiries are ever the same. That is also what motivates me; learning new things and taking on new challenges. You never know what project you will be working on next. I love the variety of the enquiries we receive and enjoy helping our customers to find the right solution. I am passionate when it comes to building relationships with our customers and as a result, we have many schools who come back to us time and time again.
The most rewarding part for me is the end result – seeing the finished canopy installation photos, receiving positive feedback and hearing how the children are benefiting from being outside no matter the weather.
A project I’m currently working on that I’m really excited to see completed is at a primary school in Upminster. We previously installed a Coniston Freestanding Canopy in 2018 for them, they got back in touch with me in February 2023 and presented us with an image of colourful stepped area that they wanted to cover with an array of shade sails.
We installed the posts in February this year, and are due to complete the shade sails week commencing the 15th April as the posts require time to settle. I can’t wait to see the finished photos of this project.
My proudest project however, that I have worked on in the 9 years I’ve been here has to be the canopies at Solihull Sixth Form College. We have built a strong relationship with the college, and we have installed three Welford Dome Freestanding Canopies in their student area. The canopies have transformed their outdoor area into a usable space that the students can benefit from in between lessons.
And just for a bit of fun, my secret talent is my culinary skills! I love experimenting with different recipes and enjoy cooking healthy food. Also, I have recently became a keen skipper – I recently raised £55.00 for the ‘100 Skips a Day’ challenge in March for Cancer Research UK.
Something you won’t know about me is that Anne Hayes, the mother of Sade, who is one of the most successful British female artists in history, was my mum’s midwife when she was pregnant with me.
I have also completed ballroom and Latin exams through the IDTA when I was younger, which may explain my obsession with dance and now living my passion through my daughter.”
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Meet the rest of our team:
(We will add each team member once we have introduced them.)
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Able Canopies Ltd. design, manufacture and install commercial grade canopies, shade sails, awnings and shelters across the UK. We specialise in servicing the education, leisure, healthcare and retail sectors and have extensive experience working with schools, councils, architects and contracting firms.
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